Payment Details and Terms
How to make a payment
My current fees are:
15 minute introductory telephone call: Free
50 minute ongoing weekly therapy appointment: £45
I ask that payment is made 1 week prior to each appointment by Bank Transfer. The details are as follows:
Bank Account Name: Alison Faraday
Account Number: 58729667
Sort Code: 04-00-04
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Health Insurance
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I only accept private pay Clients, however, if your Insurance Provider agrees that you can be reimbursed directly for session fees, you may be able to use your payment receipt to claim. If you plan to do this, I recommend you check your policy wording, call to confirm any referral requirements and obtain pre-authorisation from them in writing before submitting your claim.
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Rescheduling and Cancellation Terms
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Clients usually reserve the same appointment time on a recurring weekly basis.
I operate a 48 hour rescheduling and cancellation policy, which means that I will not charge any fee if you give notice of 48 hours or more to cancel.
If you need to reschedule or cancel with less than 48 hours , I will try to offer a suitable time before Friday of the same week, however, if I am unable to, I ask for 50% of the fee to be paid.
No attendance for 3 sessions in total without contact results in automatic discharge.
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Sessions will not go ahead without prior payment.
If the client attends under influence of alcohol or drugs, the appointment will be cancelled with no refund.